Average Score (131 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

131 Ratings

4.7 Average

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  • David H.04-14-2025

    TYPE:SalesMODEL:ID. BuzzYEAR:2025

    Debby was great, honest and easy to work with. Whole process was simple and straightforward. Felt like I got a good deal.

  • Ernest U.04-14-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2018

  • Matthew Z.04-13-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

  • James S.04-07-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Tricia P.04-06-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

  • Melissa K.04-04-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    Prompt service. Had a problem with faulty hose seal. Fixed promptly.

  • Michelle G.03-24-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

  • David D.03-24-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

  • David H.03-23-2025

    TYPE:SalesMODEL:ID. BuzzYEAR:2025

  • Christina F.03-22-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Scheduled 90,000 mile service .. upon arrival was told “you are scheduled for an oil change only” upon my insistence service I scheduled was then performed .. have used the service department at this dealership for multiple vehicles purchased since 1980’s and this was the first time my vehicle was not washed prior to my picking it up