Average Score (142 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

142 Ratings

4.8 Average

Models
Types of Survey
Filter by

  • Angela S.08-01-2025

    TYPE:SalesMODEL:JettaYEAR:2025

  • Richard G.07-31-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

  • Thomas B.07-30-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Excellent, friendly, informative service advisors who have my best interest in mind.

  • David B.07-30-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Waited over 5 hours for my 20,000 service, tire rotation and alignment. Service consultant said that a glitch in the online system lead to an overbooking of service appointments resulting in the slow service.

  • Lindsey P.07-22-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Amazing from start to finish

  • Melissa K.07-20-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    Great customer service and prompt attention to detail.

  • Robert L.07-18-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Everything done on time, stress free. Pleasant staff.

  • James P.07-12-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Charles A.07-11-2025

    TYPE:ServiceMODEL:PassatYEAR:2021

  • David S.07-06-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Great service from Bergey