Customer Testimonials

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DealerRater Jun 25, 2022

Incoming: Essay My experience at Bergey’s Kia of Wilkes-Barre was a step above the rest. I have purchased a good handful of cars in my life and this has to be one of the smoothest transactions I’ve ever had. I reached out to every dealer that I found had a ’22 Niro EX Premium incoming from Florida (where I live) all the way up the east coast. My goal? A purchase at MSRP and no funny business. Of the dealers I called there were only about three that were not doing market adjustments and Bergey’s Kia was one ...

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Cars Jun 24, 2022

Dontay was extremely helpful, kind and friendly when I was in for my oil change. The dealership always does a free car wash but Dontay went above and beyond with detailing my car for me because I had had a few dark marks from a power line falling on my white car. He was able to get them out and cleaned my car beautifully. I appreciated it so much! Having a clean car really turned my whole day around. Thank you so much!!

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DealerRater Feb 5, 2022

My son and I bought 2 cars on 2/3 from Dan. He was wonderful to deal with and knew EXACTLY what I was looking for in a new car. He matched me and my son up with 2 of the best suited vehicles for our needs! Thank you so very much!!

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DealerRater Jan 6, 2022

Mia was a fantastic sales rep. I highly recommend buying a vehicle here with her help. Great Service.

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DealerRater Jan 5, 2022

Professional even going through a change of ownership. We will use this service again. Thank you

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DealerRater Dec 25, 2021

Problem fixed on the first try. Very accommodating. Got in for service pretty quickly. Overall, good experience.

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Facebook Dec 17, 2021

Great service, courteous pleasant staff, highly recommend.

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DealerRater Dec 14, 2021

Very helpful and Mia took care of every detail. I am happy with my new car!

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DealerRater Dec 14, 2021

George Mick is very knowledgeable and was extremely helpful with my new car purchase.thank s

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Facebook Dec 12, 2021

Friendly, professional staff. comfortable waiting area. I have confidence they will do the work properly

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Facebook Dec 9, 2021

Wvm has the genuine concerns of the customer in mind.

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DealerRater Dec 8, 2021

Absolutely amazing group of people both in sales and financing that are looking to help you anyway they can none better

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DealerRater Dec 8, 2021

The service was fast, friendly, and accurate. I will always get my car serviced here.

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DealerRater Dec 7, 2021

Great sales experience from start to finish. They made everything easy and smooth! Highly recommended!

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DealerRater Dec 5, 2021

The people I interactedwith were friendly and very professional. It is easy to schedule an appointment. The waiting area is very comfortable

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DealerRater Dec 4, 2021

Very friendly salesperson.Mia was very helpful in answering many of our questions. Angelo was also a great help in explaining the business part of our lease. Both did an excellent job! Would recommend this KIA dealership to anyone.

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Facebook Dec 4, 2021

Great service and washed and vacuumed my car.

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DealerRater Dec 4, 2021

Always have had great service at this dealership, in both sales and service. Good Job

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DealerRater Nov 30, 2021

Excellent customer service! Mia was on her A game with communicating with me about the ETA of my new vehicle and Angelo made and the finance process so easy to navigate.

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DealerRater Nov 30, 2021

The part needed took several months to come in, But they were thoughtful enough to call periodically so we knew they hadn’t forgot us.

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DealerRater Nov 29, 2021

Had oil changed. Personnel were helpful and courteous. Appointment on time and out the door in less than an hour

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Facebook Nov 29, 2021

They are quick and courteous.

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Google Nov 27, 2021

The service people where very polite and very helpful. They turn their time.

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Google Nov 26, 2021

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DealerRater Nov 26, 2021

Excellent experience - great customer service! Polite, courteous, pleasant staff - quick service with no real wait time!

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DealerRater Nov 23, 2021

Finished when promised and at the agreed upon cost. Very easy to deal with a

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DealerRater Nov 21, 2021

My car was taken in Within 15 minutes of my appointment and returned to me within an hour or so. Was very pleased

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DealerRater Nov 21, 2021

Great quick service. Nice friendly people.Clean waiting area. Good price.Easy scheduling.Convenient hours

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DealerRater Nov 20, 2021

Staff is extremely friendly and efficient with the entire process. The VW Atlas Sport is a great ride!

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DealerRater Nov 19, 2021

SERVICE WAS VERY GOOD. WAITING AREA WAS VERY CLEAN. THEY KEPT US UP TO DATE ON WHEN CAR WILL BE DONE.

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Google Nov 18, 2021

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DealerRater Nov 18, 2021

I was treated as a very special customer from the time of arrival, until the completion of the needed work. My experience was excellent?

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DealerRater Nov 17, 2021

Took my Kia Sportage in for service.. It was Prompt and efficient service. No wait time.

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Google Nov 17, 2021

I recently had my VW Tiguan serviced and it proved to be an excellent experience. The service writer was very helpful and my car was washed after the service was completed.

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Google Nov 17, 2021

Excellent communication, fast & friendly service!

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DealerRater Nov 17, 2021

The lobby is always clean and service is pleasant. Greeting is professional and always reminded of snacks, coffee and water to help yourself. I never had to wait long and received updates on my service while waiting.

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DealerRater Nov 17, 2021

Easy to schedule, professional in supporting me through care and service of my VW Tiquan

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DealerRater Nov 15, 2021

Saved me money and got me in and out in less than an hour! Greatness.

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DealerRater Nov 14, 2021

Very easy to work with. Service is always easy and great. All of the staff is very pleasant.

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DealerRater Nov 11, 2021

All of our experiences at Wyoming Valley Kia have been completely professional and courteous. Wish you were closer. Thanks.

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Google Nov 9, 2021

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Google Nov 7, 2021

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Google Nov 5, 2021

Great Service!

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Google Nov 3, 2021

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Facebook Nov 1, 2021

Gary O (sales)& Angelo (finance) we’re awesome. They made sure that my daughter drove away in a vehicle which was safe, fuel efficient and state of the art for a price she could afford! Thank you both for making her first car buying experience so positive and easy.

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DealerRater Nov 1, 2021

Ease in scheduling. appointment. Quick response time to emails and calls. Happy to have gotten my car here.

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DealerRater Nov 1, 2021

Fast service, fit me in quick for oil change after a mess up with online scheduling.

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DealerRater Oct 31, 2021

They took took great care of me and made sure he kept me updated. He made sure everything was done perfectly - as if it was his own car!

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DealerRater Oct 31, 2021

I found WVM on line. I wanted to lease an inexpensive car. Other dealers would not give me a quote and when I followed up found they didn’t have any of the cars I was asking for listed on their online inventory. WVM said they had the car advertised on their website. We did everything over they phone and the next day I picked up the car. Everyone was professional and the price was exactly what was quoted to me. The entire process was extremely easy and pleasant. I have a new VW Jetta

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Facebook Oct 29, 2021

Great staff! Mia kept me updated on the status of my new car, and made sure my ride home was perfect. She’s amazing!

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DealerRater Oct 29, 2021

Work was completed on time as promised. Service personnel could use a better attitude.They not very personable.

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DealerRater Oct 29, 2021

Service was great. But website difficult to use. Phone number on web page is not valid. Thought I set up service appointment on line but it was never confirmed. Appeared at designated time. Wasn’t on schedule but took me in anyway and provided prompt shuttle service. Actual service was great but web page can be cleaned up a little.

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DealerRater Oct 29, 2021

The VW Service Department is there for the customer. As always, a positive experience well worth the mention, each and every time!

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Facebook Oct 26, 2021

Great service and friendly staff.

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DealerRater Oct 26, 2021

I have bought many cars from this dealership. Between Audi and VW probably 7 cars. This time was the best. They do such a great job taking care of you there I would never go anywhere else. Rob the salesman was excellent! So was the finance guy.

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Google Oct 25, 2021

Service was quick and painless, no complaints at all!

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DealerRater Oct 21, 2021

Great sales staff Rob! Great selection nice showroom Love my new Taos. Good location and good people!

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DealerRater Oct 19, 2021

This dealership offers easy, Fast and prompt service. I am glad I chose them for my service

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DealerRater Oct 19, 2021

Great service! We were traveling and our Mazda needed an oil change. They were able to fit us in their busy schedule and their service was exceptional. Thank you!!

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DealerRater Oct 16, 2021

Great staff and service. They are Friendly courteous and respectful. No hassle and professional. Highly recommended.

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DealerRater Oct 16, 2021

The service was great they looked for what was causing warning light to come on. Told me what part was needed & how much it cost. Order the part.Called me yesterday gave me appointment next week .always very professional. Am 100 % satisfied.

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DealerRater Oct 16, 2021

excellent service, very friendly, great waiting area, I would highly recommend Wyoming Valley motors, very reasonable prices

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DealerRater Oct 13, 2021

Great service, quality work, and the staff was very nice! I recommend this Service Department.

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DealerRater Oct 11, 2021

Brought in for service. When it was completed the service manager explained the work that was done. Overall a good experience

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DealerRater Oct 9, 2021

The vehicle was brought in promptly. The service advisor was courteous and kept me informed of service being performed.

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DealerRater Oct 8, 2021

My 2011 Kia blew a main bearing hundreds of miles from home. Wyoming Valley Kia put a new motor in it under an Extended Service Campaign. Can't say enough about their fabulous service!

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DealerRater Oct 7, 2021

Top service. Pleasant and professional atmosphere. Service was done properly and work was completed in the expected time. Very positive experience.

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DealerRater Oct 7, 2021

Clean comfortable waiting area. Good friendly service advisor. A very thorough checkup was done. They adjusted my tire pressure monitoring system and reset the service needed indicator as well. I didn't even have to ask. Vehicle was returned clean and ready to go. Joe noticed my vehicle had not been inspected after registration was done upon my move here from Florida and performed the service and kept me from getting a ticket. My thanks again.

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DealerRater Oct 7, 2021

Very capable and helpful service people. Very pleasant drivers to and from my home. Will return for future service.

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Google Oct 7, 2021

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Google Oct 6, 2021

Sales manager and our salesman were very courteous and friendly. Gave them my quote from KBB instant cash offer and they gave me more money for my trade than the offer. Very pleased with Wyoming Valley Mazda.

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DealerRater Oct 5, 2021

Above and beyond. The best guys on the planet. Saved me immense trouble and time.

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DealerRater Oct 2, 2021

Easy, polite, efficient, just how you like to be treated. Very good service to get me to and from work.

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DealerRater Oct 1, 2021

Service was excellent and professional. Convenient to drop off and pick up. It was a pleasure doing business with them.

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DealerRater Oct 1, 2021

Mia was awesome, she went above and beyond to make my car purchase a perfect experience.

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DealerRater Oct 1, 2021

The staff was friendly & professional. They were able to meet all of our needs as it relates to the tire protection program.

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DealerRater Oct 1, 2021

What impressed me they return your phone call in a timely matter. In all everything.

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DealerRater Sep 30, 2021

Mia was wonderful / very helpful and knowledgeable of the K5 and all its feature. Angelo made the financial aspect easy.

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DealerRater Sep 30, 2021

A very professional atmosphere. always have a pleasant short stay when coming in for service and I get to visit my favorite salesperson Gary.

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Google Sep 30, 2021

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DealerRater Sep 29, 2021

I called to have my battery replaced and they were able to squeeze me in. It was nice to see the effort of getting me in the same day when most of their openings were 2 weeks out. But honestly when a car battery starts to go bad it’s not something you should put off. The service department was clean and the staff was very friendly. Everything. Was pretty simple and straight forward.

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Google Sep 26, 2021

Fast service and a great waiting area.

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DealerRater Sep 24, 2021

Fast efficient service, very efficient my wait time for oil change and recall was about one hour.

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Google Sep 24, 2021

Quick and painless buying experience! Thank you!

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DealerRater Sep 23, 2021

Very friendly, no pressure transaction. Mia was very knowledgeable. Angelo was very helpful with the financial details.

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DealerRater Sep 23, 2021

Easy and fair to work with. Really liked the no pressure sales approach. Paula and staff were great .

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Google Sep 23, 2021

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DealerRater Sep 23, 2021

Always a great experience getting my car serviced! Staff is friendly and very clean surroundings.

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Google Sep 23, 2021

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Google Sep 23, 2021

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Facebook Sep 22, 2021

Just had my oil changed at Wyoming Valley Motors KIA and staff is friendly, waiting area is clean and car was returned in perfect condition.

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DealerRater Sep 22, 2021

Knowledgeable, friendly, closing was quick. Need more selections. Very satisfied with the purchase, Atlas. The entire process was great, start to finish.

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DealerRater Sep 22, 2021

Service was very accomadating and helpful. Recommended future service and was not pushy. I will return for additional service.

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Google Sep 21, 2021

Wyoming Valley Mazda never ceases to disappoint. The customer lounge also has a work station to carry on your job should you choose to wait while your vehicle is serviced/repaired. The service appointment does not seem as much of a task with all they provide for you. They play a significant role in my continued decision to stick with a Mazda.

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DealerRater Sep 21, 2021

Service was timely and professional. They went out of their way to fin my insurance card.

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DealerRater Sep 20, 2021

Excellent service! Nice atmosphere. Needs met in a timely manner. Recommend getting work here. Rick makes you feel welcome!

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DealerRater Sep 15, 2021

Is excellent service given by Gary. Quality work. Mechanics are top of the line Any issues I have I know I can call them and they will take care of them Will definitely refer to anyone

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DealerRater Sep 14, 2021

They were very professional, helpful and kind. They explained everything that was done in a way I could understand.

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Facebook Sep 14, 2021

Great quick service. Friendly staff.

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Facebook Sep 11, 2021

Everybody was very nice and helpful. Not pushy like some dealerships. No hidden costs or inflated prices. Best Kia deleaership in the area.


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